{"id":1263,"date":"2020-10-29T14:05:56","date_gmt":"2020-10-29T14:05:56","guid":{"rendered":"https:\/\/staging.miick.com\/?page_id=1263"},"modified":"2022-04-28T14:37:44","modified_gmt":"2022-04-28T14:37:44","slug":"people","status":"publish","type":"page","link":"https:\/\/miick.com\/challenge\/people\/","title":{"rendered":"People"},"content":{"rendered":"<div class=\"gb-container gb-container-90ce4e21\"><div class=\"gb-inside-container\"><\/div><\/div>\n\n<div class=\"gb-container gb-container-aded4d8a\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7d8f500d\">\n<div class=\"gb-grid-column gb-grid-column-6566d293\"><div class=\"gb-container gb-container-6566d293 banner-left\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g01071f\" class=\"wp-block-gutentor-e1 section-g01071f gutentor-element gutentor-element-advanced-text text-align-left-desktop text-align-center-tablet text-align-center-mobile\"><div class=\"gutentor-text-wrap\"><h1 class=\"gutentor-text\">Resolving People Conflicts<\/h1><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8f847a5e\"><div class=\"gb-container gb-container-8f847a5e\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g3769c7\" class=\"wp-block-gutentor-e6 section-g3769c7 gutentor-element gutentor-element-image homepag-banner\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg\" srcset=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/12\/resize-image-36.jpg 2x\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5fb6654e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-394182ed\">\n<div class=\"gb-grid-column gb-grid-column-636d49c6\"><div class=\"gb-container gb-container-636d49c6\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div id=\"section-gc25fab\" class=\"wp-block-gutentor-e1 section-gc25fab gutentor-element gutentor-element-advanced-text align-left\"><div class=\"gutentor-text-wrap\"><h2 class=\"gutentor-text\">working with people<\/h2><\/div><\/div>\n\n\n\n<div id=\"section-g8a654c\" class=\"wp-block-gutentor-e1 section-g8a654c gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">By people we mean staff, managers, partners, family members, board members, customers, vendors and even your community at large. People may seem like the biggest challenge we deal with in business. Misunderstanding, slow decision making, drama, victimhood, bullying, rescuing, lack of transparency, depending on common sense when there is none, reasons, stories, excuses, and more all show up in one way or the other.<br><br>Here&#8217;s a short list of issues with &#8220;people:&#8221;<\/p><\/div><\/div>\n\n\n\n<ul class=\"no-margin wp-block-list\"><li><a href=\"https:\/\/miick.com\/challenge\/people\/#partner-conflict\">Partner conflict<\/a><\/li><li><a href=\"https:\/\/miick.com\/challenge\/people\/#opinion-driven\">Opinion driven decision making<\/a><\/li><li><a href=\"https:\/\/miick.com\/challenge\/people\/#retention\">Retention\/Turnover<\/a><\/li><li><a href=\"https:\/\/miick.com\/challenge\/people\/#engagement\">Engagement\/inspiration<\/a><\/li><li><a href=\"#inconsistent-service\">Inconsistent service<\/a><\/li><li><a href=\"#drama\">Drama<\/a><\/li><li><a href=\"#elephants-gorillas\">Elephants &amp; Gorillas<\/a><\/li><li><a href=\"#harrassment\">Harassment\/hostile<\/a><\/li><li><a href=\"#theft\">Theft\/values variance<\/a><\/li><li><a href=\"#cops\">Cops not coaches<\/a><\/li><li><a href=\"#ergonomics\">Ergonomics<\/a><\/li><li><a href=\"#no-common-sense\">No common sense<\/a><\/li><li><a href=\"#nice-not-kind\">Nice not kind<\/a><\/li><li>And, at the core of people issues is <a href=\"#communication\">Communication<\/a> issues<\/li><\/ul>\n<\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8a462ce2\"><div class=\"gb-container gb-container-8a462ce2\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-fc9b3c13\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-798a5fc5\"><div class=\"gb-inside-container\">\n\n<h5 class=\"wp-block-heading\"><strong><strong>PEOPLE ISSUES AT THE CORE? LET\u2019S START A CONVERSATION<\/strong>.<\/strong><\/h5>\n\n\n\n<p>Take your business to new heights. Send us a message.<\/p>\n\n\n\t\t\t\t<div class = \"wp-block-uagb-gf-styler uagb-gf-styler__outer-wrap uagb-block-d4ae17ba   \">\n\t\t\t\t\t<div class = \"uagb-gf-styler__align-left uagb-gf-styler__field-style-box uagb-gf-styler__gform-heading-none uagb-gf-styler__btn-align-center uagb-gf-styler__btn-align-tablet- uagb-gf-styler__btn-align-mobile- uagb-gf-styler__check-style-enabled\">\n\t\t\t\t\t<script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_1' >\n                        <div class='gform_heading'>\n                            <h3 class=\"gform_title\">Let&#8217;s Start A Conversation<\/h3>\n                            <span class='gform_description'>Take your business to new heights. Send us a message to schedule a complementary consultation with our culture and growth experts.<\/span>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/wp-json\/wp\/v2\/pages\/1263' >\n                        <div class='gform_body gform-body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_1_1\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_1\"><label class='gfield_label gfield_label_before_complex'  >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name' id='input_1_1'>\n                            \n                            <span id='input_1_1_3_container' class='name_first' >\n                                                    <input type='text' name='input_1.3' id='input_1_1_3' value='' tabindex='title='  aria-required='true'     \/>\n                                                    <label for='input_1_1_3' >First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_1_6_container' class='name_last' >\n                                                    <input type='text' name='input_1.6' id='input_1_1_6' value='' tabindex='title='  aria-required='true'     \/>\n                                                    <label for='input_1_1_6' >Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_2\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_2\"><label class='gfield_label' for='input_1_2' >Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_2' id='input_1_2' type='text' value='' class='large' tabindex='title='  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_1_3\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_3\"><label class='gfield_label' for='input_1_3' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='text' value='' class='large' tabindex='title='   aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_1_4\"  class=\"gfield field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_4\"><label class='gfield_label' for='input_1_4' >Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium' tabindex='title='     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_1_5\"  class=\"gfield field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_5\"><label class='gfield_label screen-reader-text' for='input_1_5' ><\/label><div id='input_1_5' class='ginput_container ginput_recaptcha' data-sitekey='6LccfkIdAAAAAFiQDQs5NgrbNDBp6Pyvtga_bxYA'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/li><li id=\"field_1_6\"  class=\"gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_6\"><label class='gfield_label' for='input_1_6' >Comments<\/label><div class='ginput_container'><input name='input_6' id='input_1_6' type='text' value='' \/><\/div><div class='gfield_description' id='gfield_description_1_6'>This field is for validation purposes and should be left unchanged.<\/div><\/li><\/ul><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='SUBMIT' tabindex='title=' onclick='if(window[\"gf_submitting_1\"]){return false;}  window[\"gf_submitting_1\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_1\"]){return false;} window[\"gf_submitting_1\"]=true;  jQuery(\"#gform_1\").trigger(\"submit\",[true]); }' \/> \n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsImQ2OTdmNmIwNTk2ZDc0ZDY2MjJlZDI4ZTE5YmFlYzY1Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"248\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><\/form>\n                        <\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-3061a440\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\">Miick Brings you an engaged Team! The vision is real!<\/h3>\n\n\n\n<p>Miick knows the \u201chow to\u201d to shift each of these sorts of issues into a place of \u201cno energy\u201d. Miick guides you and your team to shift from negative behavior to positive, and doing away with drama altogether.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"partner-conflict\" class=\"wp-block-spacer\"><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-ec1c221d\"><div class=\"gb-inside-container\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"gb-grid-wrapper gb-grid-wrapper-fab88350 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-6d15f1fd\"><div class=\"gb-container gb-container-6d15f1fd\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g1d8a0e\" class=\"wp-block-gutentor-e1 section-g1d8a0e gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: Partner Conflict<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g8b6e1d\" class=\"wp-block-gutentor-e1 section-g8b6e1d gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">With definitive sense of Purpose and Values, with clearly defined Culture driving data- based business decisions, partnering issues begin to get more clearly defined. Choice is more than just opinion and number of shares owned. Loud voices calm, clarity and direction becomes radically and purposefully clear. <\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">In times like pandemic, or deep recession, any big decision, clarity shows up, alignment shows up and decision making gets exponentially investigated AND efficient, with far less drama and positioning needing be made. Growth and performance shows up.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-17673d07\"><div class=\"gb-container gb-container-17673d07\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g357e32\" class=\"wp-block-gutentor-e6 section-g357e32 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_343048862-1.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-39506134\">\n<div class=\"gb-grid-column gb-grid-column-173b4b20\"><div class=\"gb-container gb-container-173b4b20\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g46e038\" class=\"wp-block-gutentor-e6 section-g46e038 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-bg-image\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b69417d0\"><div class=\"gb-container gb-container-b69417d0\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: opinion driven <br class=\"br-hide\">decision making<\/h3>\n\n\n\n<div id=\"section-ga55ccf\" class=\"wp-block-gutentor-e1 section-ga55ccf gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Clearly defined Culture\/Brand, clearly defined Purpose and Values allows open dialogue AND decision making that is far more effective and efficient than simply sharing what is more often than not, seemingly random opinions without forethought. Fear or anxiety gets replaced by candor and care, clarity of environmental scans and other performance data about cost, profit, cash flow, or opportunity cost of capital. <\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">Instead of the loudest voice winning, instead of name calling\u2026 what ends up is Values align with issues and viably, time after time, line level team members can be part of decision making with an ownership attitude. With this outcome as real, imagine how your board and partner group could drive decisions.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-59d90d5d mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-996f5d5c\"><div class=\"gb-container gb-container-996f5d5c\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g8ed45e\" class=\"wp-block-gutentor-e1 section-g8ed45e gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\"><a href=\"ISSUE: FEEDBACK AND COACHING\">Issue: retention\/turnover<\/a><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-gef735d\" class=\"wp-block-gutentor-e1 section-gef735d gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">With consistent feedback and more so, coaching to the Staff turnover costs companies\u2019 tens of thousands of dollars and more, each year. This issue can be solved by defining performance, defining what one\u2019s culture is and is not about. This issue is solved when the people on your team doing the interviewing actually have definitions of excellence on which to compare one applicant to another. This issue is solved once a hiring system in put in place and functions in a way that supports the culture and the brand to prosper as an alternative to simply hiring the first person who walks in, has a pulse and tells us, with no proof that they have experience. <\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">High retention and low turnover is an OUTCOME of clarity of culture and brand, clarity of job performance and effective coaching. Miick takes all these steps and time after time, regardless of industry, drops turnover to 22% or less regardless of industry. You read this right, 22% or better. And we usually do this within one quarter or less.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-d9a27dc3\"><div class=\"gb-container gb-container-d9a27dc3\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gb077d7\" class=\"wp-block-gutentor-e6 section-gb077d7 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-bg-image\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5264a2bb\">\n<div class=\"gb-grid-column gb-grid-column-98a98673\"><div class=\"gb-container gb-container-98a98673\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g43ab34\" class=\"wp-block-gutentor-e6 section-g43ab34 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-bg-image\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f21bef2a\"><div class=\"gb-container gb-container-f21bef2a\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g0927e5\" class=\"wp-block-gutentor-e1 section-g0927e5 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: engagement\/inspiration<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g0053d4\" class=\"wp-block-gutentor-e1 section-g0053d4 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">With what is exhaustive research Gallup polls names US staff engagement at an all-time high at 34%. 34%. At the same time, in Gallup\u2019s data and Miick client data, when staff engagement rises, so does guest\/customer engagement. From experience at Miick, there\u2019s no reason 34% has to be the number to which you aspire. We get much farther with engagement than that. How? All the issues we\u2019ve named thus far integrate and support engagement or lack thereof. When Culture is ill defined, when drama or gossip overruns the workplace, when us vs. them is the norm, engagement goes down. <\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">Equally when feedback and coaching shows up that inspires, when excellence is defined rather than alluded to as common sense, engagement goes up and goes up exponentially. Let\u2019s touch base and explore the \u201chow to\u201d of an inspired, engaged workplace!<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5357cd6d mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-570d007f\"><div class=\"gb-container gb-container-570d007f\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g1f0dc2\" class=\"wp-block-gutentor-e1 section-g1f0dc2 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: INCONSISTENT SERVICE<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g29cfb3\" class=\"wp-block-gutentor-e1 section-g29cfb3 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">We see this time and again, there\u2019s little to no training budget. There\u2019s little dialogue about culture, behavior or what excellence means in this work environment. Owners, managers depend on common sense or prior work experience to drive performance with production or guest experience. Outcome? Inconsistent results, little or no engagement, little or no energy to do anything except the minimum standard. No reason for this outcome. Miick supports you and your team to define and deliver service and production excellence.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">We come from the world of 5 star service, and know how to implement excellence in service delivery regardless of check average, market segment, nation or state.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-5f0ff4c0\"><div class=\"gb-container gb-container-5f0ff4c0\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gec7b44\" class=\"wp-block-gutentor-e6 section-gec7b44 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_631086410.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-8a651881\">\n<div class=\"gb-grid-column gb-grid-column-d36e1114\"><div class=\"gb-container gb-container-d36e1114\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g40c3f9\" class=\"wp-block-gutentor-e6 section-g40c3f9 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/2.png\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1e109265\"><div class=\"gb-container gb-container-1e109265\"><div class=\"gb-inside-container\">\n\n<div id=\"section-ga62a3a\" class=\"wp-block-gutentor-e1 section-ga62a3a gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\"><a href=\"ISSUE: FEEDBACK AND COACHING\">Issue: drama<\/a><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-gb2e079\" class=\"wp-block-gutentor-e1 section-gb2e079 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">What percentage of your day is spent dealing with drama? What percentage of time is your executive team, your managers, etc. spending with drama? This question can be asked even of line workers vs active productive time management getting projects completed. Take your time % and multiply it as a percentage of your salary, draw, or wage. Now do the same for your whole team engaged in drama management instead of actual production. Add this total up. Surprised? What\u2019s the price of performance change worth? Sadly, at Miick we\u2019re rarely surprised by the cost of drama, sadly we see it more often than not in most companies, regardless of industry.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">Miick provides tools and process, a systems approach to stop drama and add vitality, engagement and inspiration. Let\u2019s talk!<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-c2eb0fc9 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-f4f7d15a\"><div class=\"gb-container gb-container-f4f7d15a\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: elephants and gorillas<\/h3>\n\n\n\n<p class=\"no-margin\">What\u2019s it take to name the elephant in the room or the 800 lb. gorilla in your company? Is it safe to let the emperor, excuse me, the manager or CEO, in your company know they \u201chave no clothes?\u201d The gorilla or elephant or any other so named animal is tied at the hip to drama, we know how to get the elephant named fast, and the faster named the more performance and profitability show up.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-97ce760e\"><div class=\"gb-container gb-container-97ce760e\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g5c3270\" class=\"wp-block-gutentor-e6 section-g5c3270 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1045670884.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-30c9476a slider-below-ban\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-19fc4d51 mick-cta\">\n<div class=\"gb-grid-column gb-grid-column-b0345be7\"><div class=\"gb-container gb-container-b0345be7\"><div class=\"gb-inside-container\">\n\n<div id=\"section-ge3b91b\" class=\"wp-block-gutentor-e1 section-ge3b91b gutentor-element gutentor-element-advanced-text heading-bordered-left\"><div class=\"gutentor-text-wrap\"><h2 class=\"gutentor-text\">3 labor issues, 3 solutions<\/h2><\/div><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"harrassment\" class=\"wp-block-spacer\"><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-59ad9fcf\"><div class=\"gb-container gb-container-59ad9fcf\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-02c1fade\">\n\n<a class=\"gb-button gb-button-8d0ef629 gb-button-text\" href=\"https:\/\/miick.com\/3-labor-issues-3-labor-solutions\/\">READ<\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-3f0939ca\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-63d0fcb6\">\n<div class=\"gb-grid-column gb-grid-column-eef1bdaf\"><div class=\"gb-container gb-container-eef1bdaf\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g55afd4\" class=\"wp-block-gutentor-e6 section-g55afd4 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_674161207.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-af9b389b\"><div class=\"gb-container gb-container-af9b389b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g2cfec3\" class=\"wp-block-gutentor-e1 section-g2cfec3 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: HARRASSMENT AND HOSTILITY<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-gff46e8\" class=\"wp-block-gutentor-e1 section-gff46e8 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">This is one of three habits that typically bring lawsuits that\u2019ll bring your company to its knees. You know this, so do we. Imagine, actually providing tools, defining values, communication and specific behaviors in action that support the eradication of Harassment or hostile work environments, period.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">At Miick we work with you to evolve your culture and brand, your people with tools so this issue simply is not who \u201cyou\u201d are, even by accident.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-c8f39f06 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-bc0e46ef\"><div class=\"gb-container gb-container-bc0e46ef\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: theft\/values variance<\/h3>\n\n\n\n<div id=\"section-g15383c\" class=\"wp-block-gutentor-e1 section-g15383c gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">It\u2019s oxymoronic to think of repair and maintenance in the This issue goes away simply as off culture, supported by brand messaging, interview and clarity of performance prior to arrival. Imagine the ability to step into a diverse workplace that simultaneously holds aligned values, aligned since of purpose, consistent communication and feedback that builds confidence as an alternative to frustration, anger, drama or worse.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">In addition imagine fiscal systems in place that track performance, cash and profitability on a daily basis. There is little to no wiggle room to \u201cmiss\u201d or \u201cwaste\u201d or \u201close\u201d product, revenue, or tools. This is what Miick delivers.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e49c4991\"><div class=\"gb-container gb-container-e49c4991\"><div class=\"gb-inside-container\">\n\n<div id=\"section-ga0a09d\" class=\"wp-block-gutentor-e6 section-ga0a09d gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_367446221-1.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-9b64f778\">\n<div class=\"gb-grid-column gb-grid-column-652cd5de\"><div class=\"gb-container gb-container-652cd5de\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g5d90f8\" class=\"wp-block-gutentor-e6 section-g5d90f8 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-bg-image\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-647b326a\"><div class=\"gb-container gb-container-647b326a\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g919295\" class=\"wp-block-gutentor-e1 section-g919295 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\"><a href=\"ISSUE: FEEDBACK AND COACHING\">Issue: <\/a>cops not coaches<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-ge434f5\" class=\"wp-block-gutentor-e1 section-ge434f5 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Managers have it rough. Typically, owners, boards, investors want an engaged team and high performance! The staff more often than not, wants to be engaged and it&#8217;s far more fun to be inspired instead of being coerced. At the same time, more often than not Managers are not taught to be leaders, and most managers get their role modeling from reality TV, command and control environments and the mast head that signals this: \u201cYou\u2019re the manager, you are in control and need to police the staff. Keep us under control.\u201d What if managers could serve as coach instead of cop? What if excellence is so defined, work shows up with Olympic team expectations, accountable for their attitude and actions.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">This outcome is very real. We provide the tools to make this outcome very tangible and real. Watch performance, engagement ramp up, staff retention rise, and ownership attitude become the new norm. This is not theory, we do it time and time again. Imagine.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-515c8320 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-89e39c5f\"><div class=\"gb-container gb-container-89e39c5f\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: ERGONOMICS<\/h3>\n\n\n\n<div id=\"section-g374d71\" class=\"wp-block-gutentor-e1 section-g374d71 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Got wasted time and motion?\u00a0The alternative is this:\u00a0efficiency and flow on purpose,\u00a0saved time, positive energy instead of less, all show up.\u00a0Bottom line, and top line, rises.<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e800b2eb\"><div class=\"gb-container gb-container-e800b2eb\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g36bd9d\" class=\"wp-block-gutentor-e6 section-g36bd9d gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1695105628-1.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-bb0d695d\">\n<div class=\"gb-grid-column gb-grid-column-218b99b6\"><div class=\"gb-container gb-container-218b99b6\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g8bab03\" class=\"wp-block-gutentor-e6 section-g8bab03 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1634020435.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1d8359a5\"><div class=\"gb-container gb-container-1d8359a5\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: no common sense<\/h3>\n\n\n\n<p>Time and again, we hear owners, founders, managers talking about common sense.&nbsp;There is none.&nbsp;Perhaps we can make an excuse or hold a story that the world is too complex now, perhaps next generations are not being taught what or in the way that earlier generations were.&nbsp;More so, here\u2019s the deal with common sense. What\u2019s right or effective, or just obvious to you is not obvious for a bunch of reasons to many if not most of the population, regardless of nation in which we work.&nbsp;What\u2019s the alternative?<\/p>\n\n\n\n<p class=\"no-margin\">Our alternative at Miick is to actually define what great work means in every role in your company!&nbsp;Outcome?&nbsp;Successful performance, increased sales and higher bottom line!<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5b47d509 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-1504a8c3\"><div class=\"gb-container gb-container-1504a8c3\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g1fa8f2\" class=\"wp-block-gutentor-e1 section-g1fa8f2 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\"><a href=\"ISSUE: FEEDBACK AND COACHING\">Issue: <\/a>nice not kind<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g18c340\" class=\"wp-block-gutentor-e1 section-g18c340 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">If there\u2019s little \u201ccommon\u201d sense, what is very common is that people are nice to each other face to face, then call names behind each other\u2019s back, or worse, tend to tear each other apart in sarcasm, naming or worse. Being kind is the ability to share feedback or dialogue in real time in ways that is data based, behavior based and focused on the positive instead of the negative. The ultimate politeness is to be kind and clear with respect of and to each other, more so, than nice to one\u2019s face, and deadly behind one\u2019s back.<\/p><\/div><\/div>\n\n\n\n<p class=\"no-margin\">The irony is it is perceived as \u201ceasier\u201d to be kind at the outset, very difficult to be \u201ckind\u201d later at some \u201cday of reckoning.\u201d Time and again its more efficient and effective, albeit more challenging at the outset, and far easier at the day of reckoning.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9f7f132a\"><div class=\"gb-container gb-container-9f7f132a\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g3181b5\" class=\"wp-block-gutentor-e6 section-g3181b5 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1378444787-1.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-8e31969d\">\n<div class=\"gb-grid-column gb-grid-column-b6d5682f\"><div class=\"gb-container gb-container-b6d5682f\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g8515d9\" class=\"wp-block-gutentor-e6 section-g8515d9 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/1.png\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be351f89\"><div class=\"gb-container gb-container-be351f89\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g79dac2\" class=\"wp-block-gutentor-e1 section-g79dac2 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\"><a href=\"ISSUE: FEEDBACK AND COACHING\">ISSUE: COMMUNICATION<\/a><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g8adb28\" class=\"wp-block-gutentor-e1 section-g8adb28 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Got people issues? Likely there are communication issues. Communication is the hub of the performance wheel. All departments, any action, any decision, moves through communication. You\u2019re in the right place at Miick.com. Read on.<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-21df98f7 fw-carousel\"><div class=\"gb-inside-container\">\n\n<section id=\"gm5837352\" class=\"wp-block-gutentor-m0 section-gm5837352 gutentor-module gutentor-module-carousel cashflow-slide\"><div class=\"grid-container\"><div class=\"gutentor-module-carousel-row\" data-dots=\"true\" data-dotstablet=\"true\" data-dotsmobile=\"true\" data-nextarrow=\"fas fa-angle-right\" data-prevarrow=\"fas fa-angle-left\" data-arrowspositiondesktop=\"gutentor-slick-a-default-desktop\" data-arrowspositiontablet=\"gutentor-slick-a-default-tablet\" data-arrowspositionmobile=\"gutentor-slick-a-default-mobile\" data-arrows=\"false\" data-arrowstablet=\"\" data-arrowsmobile=\"\" data-speed=\"300\" data-infinite=\"true\" data-autoplay=\"true\" data-autoplayspeed=\"4000\" data-slideitemdesktop=\"3\" data-slideitemtablet=\"1\" data-slideitemmobile=\"1\" data-slidescroll-desktop=\"1\" data-slidescroll-tablet=\"3\" data-slidescroll-mobile=\"1\">\n<div id=\"col-gm1ab56b\" class=\"wp-block-gutentor-m0-col col-gm1ab56b gutentor-carousel-item\"><div id=\"section-gm1ab56b\" class=\"section-gm1ab56b gutentor-col-wrap\">\n<div id=\"section-g670f13\" class=\"wp-block-gutentor-e6 section-g670f13 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/2.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmd19271\" class=\"wp-block-gutentor-m0-col col-gmd19271 gutentor-carousel-item\"><div id=\"section-gmd19271\" class=\"section-gmd19271 gutentor-col-wrap\">\n<div id=\"section-gc8b05f\" class=\"wp-block-gutentor-e6 section-gc8b05f gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/5.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm7d065a\" class=\"wp-block-gutentor-m0-col col-gm7d065a gutentor-carousel-item\"><div id=\"section-gm7d065a\" class=\"section-gm7d065a gutentor-col-wrap\">\n<div id=\"section-g949eb0\" class=\"wp-block-gutentor-e6 section-g949eb0 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/4.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm385a90\" class=\"wp-block-gutentor-m0-col col-gm385a90 gutentor-carousel-item\"><div id=\"section-gm385a90\" class=\"section-gm385a90 gutentor-col-wrap\">\n<div id=\"section-g8a940c\" class=\"wp-block-gutentor-e6 section-g8a940c gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/12.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm192c1a\" class=\"wp-block-gutentor-m0-col col-gm192c1a gutentor-carousel-item\"><div id=\"section-gm192c1a\" class=\"section-gm192c1a gutentor-col-wrap\">\n<div id=\"section-gc9aeb4\" class=\"wp-block-gutentor-e6 section-gc9aeb4 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/10.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm0b31fa\" class=\"wp-block-gutentor-m0-col col-gm0b31fa gutentor-carousel-item\"><div id=\"section-gm0b31fa\" class=\"section-gm0b31fa gutentor-col-wrap\">\n<div id=\"section-gf751cc\" class=\"wp-block-gutentor-e6 section-gf751cc gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/9.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<p> <\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-b7c2cd51\"><div class=\"gb-inside-container\">\n\n<p>At the core of \u201cpeople\u201d issues are \u201ccommunication\u201d issues. Miick has a unique, trademarked communication toolbox that provides data-based communication and a feedback \u201csystem\u201d for any interaction, any behavior. Typically called \u201csoft skills\u201d communication back and forth can be a veritable mine field. Miick delivers the ability for clarity, efficient behavior performance and kindness with intention, all at once. Outcome? Performance without drama, efficiency and growth, day by day, shift by shift, regardless of position, department, education, virtual or in person.<\/p>\n\n\n\n<p>The proven tools Miick delivers to the people in your company bring consciousness and choice to their attention and engaged dialogue to everyone around them. This means team members, managers, leaders, and executives. In real time, you\u2019ll experience your staff ask and answer questions, step into conflict. You\u2019ll experience the willingness to name the elephant in the room and offer innovative ideas at any given moment with a shared set of communication tools that become \u201cour people skills.\u201d Imagine your staff conscious of connecting instead of not, guided by language choice, verbal and non-verbal communication and the trust that builds from shared tools and training.<\/p>\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\">WHY PEOPLE CAN BE SUCH A PROBLEM:<\/h3>\n\n\n\n<p>Nature and Nurture made me do it! People actually aren\u2019t the problem, our behaviors, largely, unconscious choices, habits, are. That said, inviting people to change is close to impossible.<\/p>\n\n\n\n<p>What brain physiology tells us is that a large part of this challenge is when a person does shift one habit, some new behavior needs to fill its space. Without replacing one behavior for another that is proven to shift performance the likely hood of maintaining the new behavior is close to impossible. This is where the term \u201cCulture sucks\u201d comes from. A new habit is like building new muscle. If one habit has 20 years or more or consistent use, and I replace that habit with something for 2 days, the pull is the difference of 20 years vs 2 days. Who\u2019s likely to win that match? This pull to the old is where community comes to play, a team, or organization as a whole. The more inspired the team or company, the stronger the likely hood of performance shift.<\/p>\n\n\n\n<p class=\"no-margin\">We also know this: Telling someone to change or that they need to change is likely to be unsuccessful unless we provide something to change \u201cto\u201d or with. Telling someone they have a bad habit is likely going to create a fight, not change a behavior. Have a better attitude is complete fantasy unless we define what good or positive attitude means in terms of behavior.<\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Miick Brings you an engaged Team! The vision is real! Miick knows the \u201chow to\u201d to shift each of these sorts of issues into a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":398,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1263","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Workforce Challenges | The Mick Companies<\/title>\n<meta name=\"description\" content=\"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miick.com\/challenge\/people\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Workforce Challenges | The Mick Companies\" \/>\n<meta property=\"og:description\" content=\"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/miick.com\/challenge\/people\/\" \/>\n<meta property=\"og:site_name\" content=\"The Miick Companies\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-28T14:37:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/\",\"url\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/\",\"name\":\"Workforce Challenges | The Mick Companies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/miick.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/miick.com\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/image-36.jpg\",\"datePublished\":\"2020-10-29T14:05:56+00:00\",\"dateModified\":\"2022-04-28T14:37:44+00:00\",\"description\":\"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/#primaryimage\",\"url\":\"https:\\\/\\\/miick.com\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/image-36.jpg\",\"contentUrl\":\"https:\\\/\\\/miick.com\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/image-36.jpg\",\"width\":1024,\"height\":501,\"caption\":\"mountains\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/miick.com\\\/challenge\\\/people\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/miick.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Challenges\",\"item\":\"https:\\\/\\\/miick.com\\\/challenge\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"People\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/miick.com\\\/#website\",\"url\":\"https:\\\/\\\/miick.com\\\/\",\"name\":\"The Miick Companies\",\"description\":\"Transforming The Profitability Of Your Business, One Step At A Time\",\"publisher\":{\"@id\":\"https:\\\/\\\/miick.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/miick.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/miick.com\\\/#organization\",\"name\":\"The Miick Companies\",\"url\":\"https:\\\/\\\/miick.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/miick.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/miick.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/miick-logo-retina.png\",\"contentUrl\":\"https:\\\/\\\/miick.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/miick-logo-retina.png\",\"width\":600,\"height\":213,\"caption\":\"The Miick Companies\"},\"image\":{\"@id\":\"https:\\\/\\\/miick.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Workforce Challenges | The Mick Companies","description":"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/miick.com\/challenge\/people\/","og_locale":"en_US","og_type":"article","og_title":"Workforce Challenges | The Mick Companies","og_description":"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.","og_url":"https:\/\/miick.com\/challenge\/people\/","og_site_name":"The Miick Companies","article_modified_time":"2022-04-28T14:37:44+00:00","og_image":[{"url":"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/miick.com\/challenge\/people\/","url":"https:\/\/miick.com\/challenge\/people\/","name":"Workforce Challenges | The Mick Companies","isPartOf":{"@id":"https:\/\/miick.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/miick.com\/challenge\/people\/#primaryimage"},"image":{"@id":"https:\/\/miick.com\/challenge\/people\/#primaryimage"},"thumbnailUrl":"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg","datePublished":"2020-10-29T14:05:56+00:00","dateModified":"2022-04-28T14:37:44+00:00","description":"Develop a workplace that\u2019s free of drama, bullying, partner conflicts, and opinion-driven decision-making. Schedule a complimentary coaching session today.","breadcrumb":{"@id":"https:\/\/miick.com\/challenge\/people\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/miick.com\/challenge\/people\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/miick.com\/challenge\/people\/#primaryimage","url":"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg","contentUrl":"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg","width":1024,"height":501,"caption":"mountains"},{"@type":"BreadcrumbList","@id":"https:\/\/miick.com\/challenge\/people\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/miick.com\/"},{"@type":"ListItem","position":2,"name":"Challenges","item":"https:\/\/miick.com\/challenge\/"},{"@type":"ListItem","position":3,"name":"People"}]},{"@type":"WebSite","@id":"https:\/\/miick.com\/#website","url":"https:\/\/miick.com\/","name":"The Miick Companies","description":"Transforming The Profitability Of Your Business, One Step At A Time","publisher":{"@id":"https:\/\/miick.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/miick.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/miick.com\/#organization","name":"The Miick Companies","url":"https:\/\/miick.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/miick.com\/#\/schema\/logo\/image\/","url":"https:\/\/miick.com\/wp-content\/uploads\/2022\/02\/miick-logo-retina.png","contentUrl":"https:\/\/miick.com\/wp-content\/uploads\/2022\/02\/miick-logo-retina.png","width":600,"height":213,"caption":"The Miick Companies"},"image":{"@id":"https:\/\/miick.com\/#\/schema\/logo\/image\/"}}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Rudy Miick","author_link":"https:\/\/miick.com\/author\/admin_miick\/"},"uagb_comment_info":0,"uagb_excerpt":"Miick Brings you an engaged Team! The vision is real! Miick knows the \u201chow to\u201d to shift each of these sorts of issues into a [&hellip;]","_links":{"self":[{"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/pages\/1263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/comments?post=1263"}],"version-history":[{"count":20,"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/pages\/1263\/revisions"}],"predecessor-version":[{"id":5024,"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/pages\/1263\/revisions\/5024"}],"up":[{"embeddable":true,"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/pages\/398"}],"wp:attachment":[{"href":"https:\/\/miick.com\/wp-json\/wp\/v2\/media?parent=1263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}