{"id":1269,"date":"2020-10-29T14:09:30","date_gmt":"2020-10-29T14:09:30","guid":{"rendered":"https:\/\/staging.miick.com\/?page_id=1269"},"modified":"2021-09-14T04:55:30","modified_gmt":"2021-09-14T04:55:30","slug":"management","status":"publish","type":"page","link":"https:\/\/miick.com\/challenge\/management\/","title":{"rendered":"Management"},"content":{"rendered":"<div class=\"gb-container gb-container-b81cc3b1\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-090cdf48\">\n<div class=\"gb-grid-column gb-grid-column-a155e6b7\"><div class=\"gb-container gb-container-a155e6b7 banner-left\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g3184a4\" class=\"wp-block-gutentor-e1 section-g3184a4 gutentor-element gutentor-element-advanced-text text-align-left-desktop text-align-center-tablet text-align-center-mobile\"><div class=\"gutentor-text-wrap\"><h1 class=\"gutentor-text\">Overcome Management Challenges Today<\/h1><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e3666073\"><div class=\"gb-container gb-container-e3666073\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gc0be4f\" class=\"wp-block-gutentor-e6 section-gc0be4f gutentor-element gutentor-element-image homepag-banner\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/10\/image-36.jpg\" srcset=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/12\/resize-image-36.jpg 2x\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-faa6936a\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-bbad1941\">\n<div class=\"gb-grid-column gb-grid-column-371d82d9\"><div class=\"gb-container gb-container-371d82d9\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g48f103\" class=\"wp-block-gutentor-e1 section-g48f103 gutentor-element gutentor-element-advanced-text align-left\"><div class=\"gutentor-text-wrap\"><h2 class=\"gutentor-text\">Miick brings you the \u201cHow to\u201d of inspired leadership in <em>every team member!<\/em>\u00a0<\/h2><\/div><\/div>\n\n\n\n<div id=\"section-g5c90ab\" class=\"wp-block-gutentor-e1 section-g5c90ab gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">A short list of Challenges we face with managers and managers as leaders:<\/p><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#cop\">Being a cop instead of a coach<\/a><\/li><li><a href=\"#criticism\">Feedback<\/a><\/li><li><a href=\"#energy\">Lack of Energy<\/a><\/li><li><a href=\"#engagement\">Lack of Engagement<\/a><\/li><li><a href=\"#fiscal\">Lack of Fiscal knowledge<\/a><\/li><li><a href=\"#accountability\">Accountability<\/a><\/li><li><a href=\"#culture\">Culture = brand: inconsistency<\/a><\/li><li><a href=\"#conflict\">Conflict, lack of respect<\/a><\/li><li><a href=\"#meeting\">Meeting management<\/a><\/li><li><a href=\"#skills\">Skills of work<\/a><\/li><li><a href=\"#raise\">Raises\/promotion<\/a><\/li><li><a href=\"#harassment\">Harassment\/hostile<\/a><\/li><li><a href=\"#marketing\">Marketing clarity<\/a><\/li><li><a href=\"#technology\">Technology<\/a><\/li><li><a href=\"#decision\">Decision making<\/a><\/li><li><a href=\"#communication\">Communication<\/a>: CC, SS<\/li><li><em><a href=\"#managers\">Managers are leaders by default!<\/a><\/em><\/li><\/ul>\n\n\n\n<p>Managers have it tough, and management challenges abound. The list of management challenges\/issues is long. Worse, for the most part, issues with managers are really issues with how managers are trained, or not.<\/p>\n\n\n\n<p>At the top of the list is an ongoing habit of promoting a great team member to \u201cmanager\u201d tending to think, \u201cThey\u2019re the best performer in a given role or department\u201d translates to automatic excellence as a manager. Time and again, this theory shows up \u201cless true\u201d as often as it is true.<\/p>\n\n\n\n<p>Of equal import and far less obvious is the issue of the manager\u2019s role in change. No doubt as owners and leaders in C-suites we want growth and change to be effective.&nbsp;Staff members want to be inspired with and during change! We want an inspired work force. More often than not, managers are stuck in the middle, trained to be more cop than coach, taught to uphold systems rather than lead innovation or free flowing thought on how changes could be made.<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-16be2760\"><div class=\"gb-container gb-container-16be2760\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-72115245\"><div class=\"gb-inside-container\">\n<div class=\"gb-container gb-container-798a5fc5\"><div class=\"gb-inside-container\">\n\n<h5 class=\"wp-block-heading\"><strong>LET\u2019S TALK. WE\u2019LL GET YOU GREAT RESULTS.<\/strong><\/h5>\n\n\n\n<p>Take your business to new heights. Send us a message and let\u2019s have a discussion.<\/p>\n\n\n\t\t\t\t<div class = \"wp-block-uagb-gf-styler uagb-gf-styler__outer-wrap uagb-block-1c7ed08e   \">\n\t\t\t\t\t<div class = \"uagb-gf-styler__align-left uagb-gf-styler__field-style-box uagb-gf-styler__gform-heading-none uagb-gf-styler__btn-align-center uagb-gf-styler__btn-align-tablet- uagb-gf-styler__btn-align-mobile- uagb-gf-styler__check-style-enabled\">\n\t\t\t\t\t<script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_unknown gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_1' >\n                        <div class='gform_heading'>\n                            <h3 class=\"gform_title\">Let&#8217;s Start A Conversation<\/h3>\n                            <span class='gform_description'>Take your business to new heights. Send us a message to schedule a complementary consultation with our culture and growth experts.<\/span>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/wp-json\/wp\/v2\/pages\/1269' >\n                        <div class='gform_body gform-body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_1_1\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_1\"><label class='gfield_label gfield_label_before_complex'  >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name' id='input_1_1'>\n                            \n                            <span id='input_1_1_3_container' class='name_first' >\n                                                    <input type='text' name='input_1.3' id='input_1_1_3' value='' tabindex='title='  aria-required='true'     \/>\n                                                    <label for='input_1_1_3' >First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_1_6_container' class='name_last' >\n                                                    <input type='text' name='input_1.6' id='input_1_1_6' value='' tabindex='title='  aria-required='true'     \/>\n                                                    <label for='input_1_1_6' >Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_2\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_2\"><label class='gfield_label' for='input_1_2' >Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_2' id='input_1_2' type='text' value='' class='large' tabindex='title='  aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_1_3\"  class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_3\"><label class='gfield_label' for='input_1_3' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='text' value='' class='large' tabindex='title='   aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_1_4\"  class=\"gfield field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_4\"><label class='gfield_label' for='input_1_4' >Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium' tabindex='title='     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_1_5\"  class=\"gfield field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_5\"><label class='gfield_label screen-reader-text' for='input_1_5' ><\/label><div id='input_1_5' class='ginput_container ginput_recaptcha' data-sitekey='6LccfkIdAAAAAFiQDQs5NgrbNDBp6Pyvtga_bxYA'  data-theme='light' data-tabindex='-1' data-size='invisible' data-badge='bottomright'><\/div><\/li><li id=\"field_1_6\"  class=\"gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_6\"><label class='gfield_label' for='input_1_6' >Phone<\/label><div class='ginput_container'><input name='input_6' id='input_1_6' type='text' value='' \/><\/div><div class='gfield_description' id='gfield_description_1_6'>This field is for validation purposes and should be left unchanged.<\/div><\/li><\/ul><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='SUBMIT' tabindex='title=' onclick='if(window[\"gf_submitting_1\"]){return false;}  window[\"gf_submitting_1\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_1\"]){return false;} window[\"gf_submitting_1\"]=true;  jQuery(\"#gform_1\").trigger(\"submit\",[true]); }' \/> \n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsImQ2OTdmNmIwNTk2ZDc0ZDY2MjJlZDI4ZTE5YmFlYzY1Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"194\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><\/form>\n                        <\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<p>Next, managers are leaders by default.&nbsp;Sadly, it is typical that managers are barely trained to manage, let alone lead. Watch out here! There\u2019s much to learn about training managers, AND training them to be leaders with equal skill!<\/p>\n\n\n\n<p>When you find yourself challenged with management training and more so, execution, it\u2019s easy to forget that managers are leaders by default. Watch any shift performance.&nbsp;Employees imitate managers in attitude and action. No smile, no smile. No celebration of team work, there\u2019s little team work.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-926b727d\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color\" style=\"color:#d71702\">Whatever managers model in attitude and <br> action  is imitated by staff.<\/h3>\n\n\n\n<p>Want your staff to smile more? Want your staff to reach out to customers more? To be more engaged? Take a look at the manager on duty. Sadly, managers are taught more by default, more by reality TV and movies than they are mentored about building a high performing team.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"cop\" class=\"wp-block-spacer\"><\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-ad5bd61e\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ed72a276 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-ffd4aa31\"><div class=\"gb-container gb-container-ffd4aa31\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color\" style=\"color:#d71702\">ISSUE: BEING A COP INSTEAD <\/br> OF A COACH<\/h3>\n\n\n\n<div id=\"section-g399638\" class=\"wp-block-gutentor-e1 section-g399638 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">More often than not, managers are positioned to be cops, catching staff doing things wrong, literally bending or breaking policies. Sadly, the more top brass relies on common sense or what\u2019s \u201cobvious\u201d about performance, the more the picture of a cop is necessary. The habit for managers is to catch people doing stuff wrong, more than celebrating what\u2019s done well. Outcome: Lack of engagement, lack of energy, missed production, sales and loyalty, more errors, more waste and turnover.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4a442f9e\"><div class=\"gb-container gb-container-4a442f9e mobile-reverse\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g6b3647\" class=\"wp-block-gutentor-e6 section-g6b3647 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1536455117.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-17b7671b\">\n<div class=\"gb-grid-column gb-grid-column-2dfc1aee\"><div class=\"gb-container gb-container-2dfc1aee\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g5ba408\" class=\"wp-block-gutentor-e6 section-g5ba408 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1050584255.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1b2c0e14\"><div class=\"gb-container gb-container-1b2c0e14\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color\" style=\"color:#d71702\">ISSUE: Criticism, sarcasm <\/br> as feedback<\/h3>\n\n\n\n<p class=\"no-margin\">Feedback is seen as a quarterly event, or worse, an annual event. During any given shift, criticism or compliments take the place of data-based feedback. If you or I do get feedback, it\u2019s in the form of what we did wrong, or comes across as some sort of sideways, sarcastic comment followed by, \u201cI\u2019m just kidding\u201d or \u201ctoughen up, you can take it.\u201d Outcome: turnover goes up, A+ players depart, we\u2019re left with \u201caverage\u201d performance at best. Sales go down, retention goes down\/turnover goes up; inefficiency, waste and theft increase.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-11ae1bab mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-986652b0\"><div class=\"gb-container gb-container-986652b0\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gb41781\" class=\"wp-block-gutentor-e1 section-gb41781 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: lack of energy<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g885232\" class=\"wp-block-gutentor-e1 section-g885232 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Management challenges create low energy in your staff, customers, sales, up to and including, staff even \u201cducking their heads\u201d or \u201cstaying out of line of sight.\u201d Lack of energy or worse, negative energy undercuts all things \u201cengagement.\u201d This lack of positive energy can happen even in high volume locations. At Miick we call this \u201ccolander\u201d performance. That is, instead of business being a bowl where sales drop into a bowl and are captured, with a colander, money, sales, people, fall through the holes in the colander. You look and feel busy. At the same time, there\u2019s not as much performance or sales as could be there and you\u2019re too busy to notice or care. Outcome: sales stay flat or worse, go down. Turnover goes up, A+ players leave.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f98a7356\"><div class=\"gb-container gb-container-f98a7356\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g4af4fe\" class=\"wp-block-gutentor-e6 section-g4af4fe gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_289448903.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-3999dbd0\">\n<div class=\"gb-grid-column gb-grid-column-25e4ca5d\"><div class=\"gb-container gb-container-25e4ca5d\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g74a07d\" class=\"wp-block-gutentor-e6 section-g74a07d gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1289761642.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8c274c47\"><div class=\"gb-container gb-container-8c274c47\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g2fb7ac\" class=\"wp-block-gutentor-e1 section-g2fb7ac gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: LACK OF ENGAGEMENT<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-gad7a3d\" class=\"wp-block-gutentor-e1 section-gad7a3d gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">The manager says yes to your face and seems less than engaged during a shift? The manager is too busy to smile, so the team doesn\u2019t. The manager\u2019s too busy in the back to come on the floor. The manager\u2019s late in getting \u201cstuff\u201d done on deadline. And the list continues\u2026<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-83c71123 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-a455c861\"><div class=\"gb-container gb-container-a455c861\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g98948c\" class=\"wp-block-gutentor-e1 section-g98948c gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: lack of fiscal knowledge<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-ga0c25f\" class=\"wp-block-gutentor-e1 section-ga0c25f gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">You\u2019ve got managers that can fill in a blank, however don\u2019t know where the number comes from or what it means. Your partner blames the managers for not hitting \u201ctheir numbers\u201d but we haven\u2019t trained them to find misses. Or worse, the managers don\u2019t see the numbers, but are expected to hit target goals! Managers that don\u2019t hit fiscal targets, but your p&amp;l comes out 8 weeks after close.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1a2f52b9\"><div class=\"gb-container gb-container-1a2f52b9\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gb52dd0\" class=\"wp-block-gutentor-e6 section-gb52dd0 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_703790845.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ed20f827\">\n<div class=\"gb-grid-column gb-grid-column-2617ae32\"><div class=\"gb-container gb-container-2617ae32\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g25cef6\" class=\"wp-block-gutentor-e6 section-g25cef6 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_739242352.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-12c25d8e\"><div class=\"gb-container gb-container-12c25d8e\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g14ccbb\" class=\"wp-block-gutentor-e1 section-g14ccbb gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: ACCOUNTABILITY<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g4affd5\" class=\"wp-block-gutentor-e1 section-g4affd5 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Got accountability? Is excellence defined? Or are managers, like most owners, relying on common sense more than defined behaviors that equate to performance excellence? The concept of excellence is easy to hold and reverts back to most managers as an issue of being a cop more than being a coach!<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-6f09dfe5 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-e80a2d4b\"><div class=\"gb-container gb-container-e80a2d4b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-ga70841\" class=\"wp-block-gutentor-e1 section-ga70841 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: culture = brand\u2122 inconsistency<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-gfbba45\" class=\"wp-block-gutentor-e1 section-gfbba45 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">This issue is an outcome of most of the issues listed above, that is, the manager doesn\u2019t actually model the brand experience you as the leader\/founder want or envisioned. This issue is often times the result of not teaching a manager how to manage or how to provide feedback or even sharing the awareness of what modeling the brand experience even means at core. Outcome: Investment is made in staff training, advertising\/marketing to the community and regardless of investment the brand experience doesn\u2019t match your brand promise to staff or guests, at worst your company loses sales and best case, sales exist, however the company misses ultimate income and profitability due to a lack of engagement by either the staff or guests. Sadly, the excuse we hear most in this type issue is how hard it is to get good staff or to engage the staff. The real issue is the managers\u2019 behavior, attitude and actions when owners are not onsite.<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-dc357b7b\"><div class=\"gb-container gb-container-dc357b7b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g70f79c\" class=\"wp-block-gutentor-e6 section-g70f79c gutentor-element gutentor-element-image text-align-center-tablet text-align-center-mobile\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-11-at-3.25.08-PM.png\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-f815636c slider-below-ban\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-76fd489f mick-cta\">\n<div class=\"gb-grid-column gb-grid-column-56c2e26c\"><div class=\"gb-container gb-container-56c2e26c\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g24b92c\" class=\"wp-block-gutentor-e1 section-g24b92c gutentor-element gutentor-element-advanced-text heading-bordered-left\"><div class=\"gutentor-text-wrap\"><h2 class=\"gutentor-text\">check out this blog post for more on management<\/h2><\/div><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"conflict\" class=\"wp-block-spacer\"><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-da934f5b\"><div class=\"gb-container gb-container-da934f5b\"><div class=\"gb-inside-container\">\n<div class=\"gb-button-wrapper gb-button-wrapper-d57849e2\">\n\n<a class=\"gb-button gb-button-9feee0d4 gb-button-text\" href=\"https:\/\/miick.com\/effective-delegation-steps-to-take-benefits-to-celebrate\/\">READ<\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-5490de19\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7ab4e428\">\n<div class=\"gb-grid-column gb-grid-column-c28f04fb\"><div class=\"gb-container gb-container-c28f04fb\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g8ce9ee\" class=\"wp-block-gutentor-e6 section-g8ce9ee gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_575672182.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-bb396f18\"><div class=\"gb-container gb-container-bb396f18\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g5946fc\" class=\"wp-block-gutentor-e1 section-g5946fc gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: conflict, lack of respect<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g45e5d8\" class=\"wp-block-gutentor-e1 section-g45e5d8 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">It may be easier for you to see this issue in other companies, than your own\u2026 the staff doesn\u2019t really respect the manager, and vice versa. This issue is typically an issue of communication style, lack of feedback to the positive, and policing instead of coaching. Even closer to core issue is the culture of the company isn\u2019t as definitive as it could be, so the managers are left to \u201ccreate\u201d the dynamic of teams, employees, gossip or worse, rivalry, favoritism, and more. The staff and your customers pay the price for this issue. Sales slip through the cracks as does profitable performance. This issue is so fixable, all the more painful to experience.<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-46b00dd8 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-54011af4\"><div class=\"gb-container gb-container-54011af4\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g59f59f\" class=\"wp-block-gutentor-e1 section-g59f59f gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: MEETING MANAGEMENT<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g4f0345\" class=\"wp-block-gutentor-e1 section-g4f0345 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Meetings get a bad name, largely due to those responsible for leading them, more than the concept of a meeting itself. Meetings done right build energy, build trust, build esprit de corp! Most managers are not taught how to gauge or manage energy, they\u2019re not taught how to inspire. Meetings are a core example of a business culture in action. When managers are left to their own intuitive skills or lack thereof, meetings more often than not fall short. Outcome: Performance misses, boredom, gossip\/drama, mixed messaging, lower efficiency, sales and profit than they could be.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6a80621f\"><div class=\"gb-container gb-container-6a80621f\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g0f43d4\" class=\"wp-block-gutentor-e6 section-g0f43d4 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1401087008.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e3cabac1\">\n<div class=\"gb-grid-column gb-grid-column-3f22a4d3\"><div class=\"gb-container gb-container-3f22a4d3\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g81878d\" class=\"wp-block-gutentor-e6 section-g81878d gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_760913608.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-bd53aa4b\"><div class=\"gb-container gb-container-bd53aa4b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gf08237\" class=\"wp-block-gutentor-e1 section-gf08237 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Issue: skills of work<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g674f63\" class=\"wp-block-gutentor-e1 section-g674f63 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">What is it managers do? Regardless of the answer, unless your manager\u2019s been trained HOW to do whatever you\u2019re asking them to do, they\u2019re likely going to disappoint. All the more because your managers have all eyes watching them, looking for any reason to discount, undercut and challenge the manager themselves. Worse, you rely on the common sense of the person managing. Mentioned earlier, your expectation is that the manager came from department \u201cx\u201d and they knew that job so well, of course they\u2019ll be a great manager \u201chere.\u201d Sadly, this outcome of presumed results by default just doesn\u2019t work very well. Why? The skills of a manager are different than the skills of a great team member doing a great job. Skills need to be defined AND taught, then reinforced with consistent feedback.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d51eb61d mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-69d36d35\"><div class=\"gb-container gb-container-69d36d35\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">Issue: raises\/promotions<\/h3>\n\n\n\n<p>How are raises or promotions created in your company? Merit? How is merit defined? Or are raises based on enough begging for said raise? Promotions made by default more than defined excellence and merit?&nbsp;<\/p>\n\n\n\n<p class=\"no-margin\">Imagine offering people raises and promotion through certified training completion! Want a raise? Get your next staff certification! Want to be a manager or trainer, get through our certification process. This sort of certified outcome is doable and is an outcome of Organizational structure that supports definitive business Culture and then directly impacts brand performance, brand experience and engagement of staff AND guests. Outcome? Begging for a raise stops, certification goes up along with sales, retention and engagement!<\/p>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-63e3872e\"><div class=\"gb-container gb-container-63e3872e\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g074687\" class=\"wp-block-gutentor-e6 section-g074687 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_719060923.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-2279df05\">\n<div class=\"gb-grid-column gb-grid-column-a1eb69b0\"><div class=\"gb-container gb-container-a1eb69b0\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g5ae39b\" class=\"wp-block-gutentor-e6 section-g5ae39b gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_674161207.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e19c8666\"><div class=\"gb-container gb-container-e19c8666\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">ISSUE: harassment\/hostile<\/h3>\n\n\n\n<div id=\"section-gf156c3\" class=\"wp-block-gutentor-e1 section-gf156c3 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">This challenge is one of the big three issues that will bring your company to its knees. Handbooks can say all you want about no harassment and harassment shows up by default through poor communication skills, lack of being awake, conscious or choiceful attitude and action. Again, Culture = Brand\u2122. Managers lead the way in modeling, coaching and guiding a safe, healthy work environment or not.<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-78d2b43d mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-94ed20a5\"><div class=\"gb-container gb-container-94ed20a5\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gc5aebd\" class=\"wp-block-gutentor-e1 section-gc5aebd gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: MARKETING CLARITY<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-ga94af2\" class=\"wp-block-gutentor-e1 section-ga94af2 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">The Brand Experience of your customers\/guests AND your team internally is a direct result of brand translated into behaviors. The managers and leadership team of your company lead the charge on this topic. When Gallup says there\u2019s only 34% engagement in staff on average and at best, messaging is more about what you and your managers DO than what you say to do. This is all the more the case with millennial and Gen Z aged workers on your staff. Walk your talk or don\u2019t. Either IS the brand.<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-89915e18\"><div class=\"gb-container gb-container-89915e18\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gbe6401\" class=\"wp-block-gutentor-e6 section-gbe6401 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_593389664.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-25fdc9ef\">\n<div class=\"gb-grid-column gb-grid-column-aeeff92c\"><div class=\"gb-container gb-container-aeeff92c\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gcf9bf0\" class=\"wp-block-gutentor-e6 section-gcf9bf0 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1053868622.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e8258c9c\"><div class=\"gb-container gb-container-e8258c9c\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">Issue: technology<\/h3>\n\n\n\n<div id=\"section-gc43289\" class=\"wp-block-gutentor-e1 section-gc43289 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">The double-edged sword of tech: Managers are taught to rely on technology and when it breaks or stops, decisions cannot be made. Equally as troublesome, without technology decisions can\u2019t be made because base knowledge of prime costs, purchasing, receiving and more isn\u2019t defined as part of management behavior and performance expectation. There\u2019s opportunity here!<\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-98651461 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-81cf97cc\"><div class=\"gb-container gb-container-81cf97cc\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g897e66\" class=\"wp-block-gutentor-e1 section-g897e66 gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">ISSUE: DECISION MAKING<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g15f62c\" class=\"wp-block-gutentor-e1 section-g15f62c gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Far more often than not, decisions are opinion based in the moment, in \u201creaction to\u201d instead of \u201canticipation of\u201d. Decision making is a skill that can be trained, all the more potently when performance excellence is defined instead of led by opinion, and values based, on purpose, set to support the vision of the brand. There\u2019s so much opportunity with this challenge!<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-c0ef222f\"><div class=\"gb-container gb-container-c0ef222f\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g6b2b7a\" class=\"wp-block-gutentor-e6 section-g6b2b7a gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_534188158.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-8a8bdba7 fw-carousel\"><div class=\"gb-inside-container\">\n\n<section id=\"gm7aa55f8\" class=\"wp-block-gutentor-m0 section-gm7aa55f8 gutentor-module gutentor-module-carousel cashflow-slide\"><div class=\"grid-container\"><div class=\"gutentor-module-carousel-row\" data-dots=\"true\" data-dotstablet=\"true\" data-dotsmobile=\"true\" data-nextarrow=\"fas fa-angle-right\" data-prevarrow=\"fas fa-angle-left\" data-arrowspositiondesktop=\"gutentor-slick-a-default-desktop\" data-arrowspositiontablet=\"gutentor-slick-a-default-tablet\" data-arrowspositionmobile=\"gutentor-slick-a-default-mobile\" data-arrows=\"false\" data-arrowstablet=\"\" data-arrowsmobile=\"\" data-speed=\"300\" data-infinite=\"true\" data-autoplay=\"true\" data-autoplayspeed=\"4000\" data-slideitemdesktop=\"3\" data-slideitemtablet=\"1\" data-slideitemmobile=\"1\" data-slidescroll-desktop=\"1\" data-slidescroll-tablet=\"1\" data-slidescroll-mobile=\"1\">\n<div id=\"col-gm9afa31\" class=\"wp-block-gutentor-m0-col col-gm9afa31 gutentor-carousel-item\"><div id=\"section-gm9afa31\" class=\"section-gm9afa31 gutentor-col-wrap\">\n<div id=\"section-gd6fbbf\" class=\"wp-block-gutentor-e6 section-gd6fbbf gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/1.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm3c977e\" class=\"wp-block-gutentor-m0-col col-gm3c977e gutentor-carousel-item\"><div id=\"section-gm3c977e\" class=\"section-gm3c977e gutentor-col-wrap\">\n<div id=\"section-g583192\" class=\"wp-block-gutentor-e6 section-g583192 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/8.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmb2405c\" class=\"wp-block-gutentor-m0-col col-gmb2405c gutentor-carousel-item\"><div id=\"section-gmb2405c\" class=\"section-gmb2405c gutentor-col-wrap\">\n<div id=\"section-gd267fe\" class=\"wp-block-gutentor-e6 section-gd267fe gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/6.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmbaa065\" class=\"wp-block-gutentor-m0-col col-gmbaa065 gutentor-carousel-item\"><div id=\"section-gmbaa065\" class=\"section-gmbaa065 gutentor-col-wrap\">\n<div id=\"section-g70975a\" class=\"wp-block-gutentor-e6 section-g70975a gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/4.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gmc16ec1\" class=\"wp-block-gutentor-m0-col col-gmc16ec1 gutentor-carousel-item\"><div id=\"section-gmc16ec1\" class=\"section-gmc16ec1 gutentor-col-wrap\">\n<div id=\"section-gc71a81\" class=\"wp-block-gutentor-e6 section-gc71a81 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/15.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"col-gm381b53\" class=\"wp-block-gutentor-m0-col col-gm381b53 gutentor-carousel-item\"><div id=\"section-gm381b53\" class=\"section-gm381b53 gutentor-col-wrap\">\n<div id=\"section-gd2886b\" class=\"wp-block-gutentor-e6 section-gd2886b gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/10.png\"\/><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n<p> <\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-container gb-container-383a9988\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-c28a5699 mobile-reverse\">\n<div class=\"gb-grid-column gb-grid-column-d10fce56\"><div class=\"gb-container gb-container-d10fce56\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color\" style=\"color:#d71702\">ISSUE: MANAGERS ARE <\/br> LEADERS BY DEFAULT<\/h3>\n\n\n\n<div id=\"section-gb6843d\" class=\"wp-block-gutentor-e1 section-gb6843d gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">And, above all else, easy to forget, managers are leaders by default! Have you trained them to lead?<br><\/p><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-def41a2b\"><div class=\"gb-container gb-container-def41a2b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-gd3b783\" class=\"wp-block-gutentor-e6 section-gd3b783 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1536455117.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-7292308a\">\n<div class=\"gb-grid-column gb-grid-column-3330505b\"><div class=\"gb-container gb-container-3330505b\"><div class=\"gb-inside-container\">\n\n<div id=\"section-g7fce66\" class=\"wp-block-gutentor-e6 section-g7fce66 gutentor-element gutentor-element-image\"><div class=\"gutentor-element-image-box\"><div class=\"gutentor-image-thumb\"><img decoding=\"async\" class=\"normal-image\" src=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/shutterstock_1246077505.jpg\"\/><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6070f1cc\"><div class=\"gb-container gb-container-6070f1cc\"><div class=\"gb-inside-container\">\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">Issue: Communication<\/h3>\n\n\n\n<p class=\"no-margin\">The primary how to accomplish any goal is the communication that gets us to that goal. Far too often, you\u2019re stuck with policy, with fear instead of inspired work, criticism instead of behavior based feedback. There\u2019s so much opportunity here!<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#d71702\">The Miick Solution and support<\/h3>\n\n\n\n<p>Miick has been leading inspired change, performance improvement and exponential profitability at the same time, for over 40 years. What started out intuitively, evolved into a methodology that works time and again, regardless of company size, industry segment, check average or number of staff. Miick works with mindset, breaking down barriers to change with positive behavioral alternatives and communication\/values-based decision-making tools that provide a different pathway, unique to each individual. The goal being consistent, positive behavior, engaged dialogue and open inquiry into any needed definition of excellence regarding performance, system, process. This behavior\/science-based approach is ongoing and again, unique to each team member in any given department. Outcome? Very diverse approach with consistent performance with very little drama.<\/p>\n\n\n\n<p>Miick\u2019s translated the world of business with brain physiology, psychology, and performance choices into a six-step formula that works: <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>We know who we are<\/strong> as a company, as a team, as leaders. We know what excellence means in this company, with this team, for each person in each role. <\/li><li>We have <strong>fiscal acuity<\/strong>. Our fiscal systems are anticipatory, simple and used daily in decision making. <\/li><li><strong>We communicate<\/strong> in present tense, with accountability and without drama. <\/li><li>With steps 1 \u2013 3 in place, <strong>we hire with purpose<\/strong> and clarity! We know how to let great people find us, no matter the location, size of company or production we create. <\/li><li><strong>Training is behavior based<\/strong>, nothing is left to common sense; common sense expands thanks to our training. <\/li><li>We commit to <strong>ongoing growth<\/strong>, innovation and change. And we use each and all tools we have in our toolbox to accommodate any change that comes at us. We\u2019re clear from all six steps that one thing is certain, change is coming still and we have the tools, knowledge and psychological depth to anticipate, adapt and evolve at speed, profitably.&nbsp;<\/li><\/ol>\n\n\n\n<p><strong><em>Our consistent Miick process<\/em><\/strong> provides <em>each<\/em> client a <strong><em>unique client road map and solution!<\/em><\/strong><\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Next, managers are leaders by default.&nbsp;Sadly, it is typical that managers are barely trained to manage, let alone lead. Watch out here! There\u2019s much to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":398,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1269","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Management Challenges | The Miick Companies<\/title>\n<meta name=\"description\" content=\"Learn about the biggest challenges faced by managers today and how you can overcome them through professional coaching. 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