{"id":1884,"date":"2017-04-03T07:24:01","date_gmt":"2017-04-03T07:24:01","guid":{"rendered":"https:\/\/staging.miick.com\/?p=1884"},"modified":"2021-08-20T18:52:32","modified_gmt":"2021-08-20T18:52:32","slug":"why-companies-should-view-staff-as-investments-instead-of-expenses","status":"publish","type":"post","link":"https:\/\/miick.com\/why-companies-should-view-staff-as-investments-instead-of-expenses\/","title":{"rendered":"Why Companies Should View Staff as Investments Instead of Expenses"},"content":{"rendered":"\n<p>It\u2019s really hard to find great people. It\u2019s also <a href=\"https:\/\/miick.com\/challenge\/cash-flow-profit\/\" target=\"_blank\" rel=\"noreferrer noopener\">really expensive<\/a> to hire the not-so-great people. Forbes Magazine author David K. Williams estimates a single \u201cbad\u201d hire costs $25,000 \u2013 $50,000. A miss on a manager costs at least six times his or her\u00a0monthly salary. Now, it\u2019s easy to see that a good staff is an investment, not an expense.<\/p>\n\n\n\n<p>The bottom line is hiring \u201cgreat fits\u201d is more productive than hiring mis-fits. Great fits create great guest experiences. At the same time, we have to define what a \u201cgreat fit\u201d actually is. Is it someone who already has experience? Not necessarily.&nbsp;<\/p>\n\n\n\n<p>If you hire six wait staff with prior experience, for example, each will have a different style of serving. They will still need to be retrained to match the brand and&nbsp;<a href=\"http:\/\/www.miick.com\/get-these-important-tips-on-creating-your-company-culture\" target=\"_blank\" rel=\"noreferrer noopener\">company culture<\/a>.<\/p>\n\n\n\n<p>So let\u2019s explore some simple truths to hiring, including many pitfalls that companies should try to avoid:<\/p>\n\n\n\n<p>1) Most companies wait to conduct interviews until they NEED SOMEONE, which is already too late. Instead, anticipate growth patterns and staff needs. Be proactive.<\/p>\n\n\n\n<p>2) Most companies give away answers instead of digging deep into an applicant\u2019s passion and personal motivators. Never answer questions until all&nbsp;<em>your<\/em>&nbsp;questions are answered. Ask real questions.<\/p>\n\n\n\n<p>3) Most companies list a set of questions and will check boxes as questions are asked. Dig deeper than this!<\/p>\n\n\n\n<p>4) Most companies ask close-ended questions instead of open-ended questions. When your applicant mentions a&nbsp;talent or passion that you also share, probe deeper. There\u2019s real opportunity here. If&nbsp;someone mentions&nbsp;a sport, location, company, or musical instrument that you really know about,&nbsp;<em>without tipping your hand<\/em>, go deeper, whether the applicant is \u201cblowing smoke\u201d or speaking with real knowledge. They\u2019re likely going to do the same about their work.<\/p>\n\n\n\n<p>5) Most companies haven\u2019t\u00a0<a href=\"http:\/\/www.miick.com\/blog\/what-it-means-to-be-five-star\" target=\"_blank\" rel=\"noreferrer noopener\">defined excellence<\/a>\u00a0enough to know what excellence looks like in a candidate. This can change by defining your <a href=\"https:\/\/miick.com\/challenge\/culture\/\" target=\"_blank\" rel=\"noreferrer noopener\">company culture and values<\/a>.<\/p>\n\n\n\n<p>Hiring the right people can be as easy as five simple steps. Learn how to hire A+ players by reading the&nbsp;<a href=\"http:\/\/www.miick.com\/read-the-5-step-hiring-tips-from-miick\" target=\"_blank\" rel=\"noreferrer noopener\"><em>5-Step Hiring Tips from Miick<\/em><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s really hard to find great people. It\u2019s also really expensive to hire the not-so-great people. Forbes Magazine author David K. Williams estimates a single [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1885,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9,12,13,20],"tags":[],"class_list":["post-1884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-culture-change","category-hiring","category-staffing","category-training"],"gutentor_comment":1,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Companies Should View Staff as Investments Instead of Expenses | The Miick Companies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/miick.com\/why-companies-should-view-staff-as-investments-instead-of-expenses\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Companies Should View Staff as Investments Instead of Expenses | The Miick Companies\" \/>\n<meta property=\"og:description\" content=\"It\u2019s really hard to find great people. 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Williams estimates a single [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/miick.com\/why-companies-should-view-staff-as-investments-instead-of-expenses\/\" \/>\n<meta property=\"og:site_name\" content=\"The Miick Companies\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-03T07:24:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-20T18:52:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/miick.com\/wp-content\/uploads\/2021\/01\/Screen-Shot-2021-01-06-at-12.23.23-AM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"657\" \/>\n\t<meta property=\"og:image:height\" content=\"571\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Rudy Miick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rudy Miick\" \/>\n\t<meta name=\"twitter:label2\" 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